FAQ

Our artificial grass is made from high-quality, non-toxic polyethylene and polypropylene fibers, exclusively manufactured in Korea. It is UV-protected, lead-free, and safe for children and pets.

• How often you need to perform artificial grass maintenance tasks will depend on your particular situation.
• For example, if you have outdoor pets, children, or lots of trees and shrubs, you will likely need to clean your synthetic lawn more often than homeowners who do not have these factors at play.
• If you live in a particularly dusty area, this may also prompt you to rinse down your fake lawn more often.
• Conversely, during rainy months, you can allow the rain to wash your lawn and may not need to spray it down as often.

• Lawns are meant to be lived on, which means drinks may be spilled, chewing gum or candy may be dropped, roughhousing may result in a bit of blood or mustard may drip from plates during a family barbecue.
• Artificial turf is stain resistant, which makes cleaning up spills and other accidents easy. Most spills can simply be rinsed away with water.
• If residue remains after hosing off the area, you can use a mild, natural soap with warm water or a half-and-half mix of vinegar and water, which is also a great option for removing bacteria.
• The key to effectively removing spills is to respond quickly. Spills are easiest to remove when they are still in liquid form and can be simply washed away.
• Chewing gum, candy, and other sticky substances can usually be removed just by picking them up with your hand; however, if a piece of chewing gum is being particularly difficult to remove, you can chill the gum with an ice cube to make it easier to remove completely. You can also use a plastic putty knife or similar tool for tougher removals.
• If this is required, make sure you use a dull object that will not cut or tear the synthetic turf. Do not use harsh chemicals or solvents to remove spills or sticky substances from your lawn

• If your artificial lawn has cigarette burns or stubborn stains, it can always be repaired; however, the better plan is to avoid spills and burns before they become a problem.
• Certain spills, such as battery acid, grease, lubricants, motor oil and similar substances can discolor or damage synthetic turf.
• Prevent contact with these substances by repairing vehicles and garden tools away from your fake grass.
• Artificial grass burns can occur from cigarettes, smoldering charcoal spilling from a grill, fireworks or sparks from fire pits. To avoid these accidents, relegate smoking, lighting fireworks and grilling to areas that are a safe distance from your synthetic lawn.
• With proper care and maintenance, you can extend the life of your synthetic lawn and keep it looking its best for years to come.
• Performing these simple tasks on a regular basis will help ensure your lawn remains clean, lush and odor free, which will make it an inviting place to relax, play, sunbathe, or hang out with family and friends.

Yes, DecoTurf products are safe for kids and pets. Our turf does not contain rubber infill, which may cause allergic reactions or respiratory issues. We use hypoallergenic and eco-friendly materials.

With proper care, our artificial turf can last up to 10–15 years. It comes with a 10-year warranty against discoloration and manufacturing defects, plus a 1-year warranty on installation workmanship.

Our turf is versatile and ideal for gardens, balconies, rooftops, pool decks, playgrounds, walls, sports fields, and golf putting greens—whether residential or commercial.

Yes, our grass comes with a built-in drainage system that allows rainwater to flow through easily, preventing waterlogging and puddles.

Absolutely. We offer sports-grade turf suitable for soccer, baseball, tennis, and golf. Our products are durable, shock-absorbent, and tailored for athletic use.

You can contact us via our website form, call us at (02) 734-31852 or 0917-700-2732, or email sales.decoplus@gmail.com. We’ll be happy to assist you with a free consultation and quote.